Are tools like Slack and Microsoft Teams well-intentioned?

The promise of reducing the amount of communication that arrives at the user is at risk, when it comes to these two tools, I have used them extensively in my last jobs, and especially for Slack, you can see a cult-like following of users who defend the tools down to the last argument.

What I don’t like about Slack and Teams is that they try to “centralize” all things Communication and Sharing under the same tool. As if centralizing Communication wasn’t already a big challenge, this creates a UI that is complex in itself in order to encompass chat and sharing features.

The problem with email, if any, that Slack tries to solve is not that it’s old, the problem is in the way we work nowadays with a constant connection to colleagues, external partners, and the world.

In fact, Slack brings non-written permission to ping anyone at any time, where is this a better way of work than the email already does?

On the other hand, the data extracted from tools like Slack and Teams is the real value that vendors want to grab and sell to the employers that impose those tools on their teams. With this data, companies dream of having the ultimate data from the employee's productivity, which is highly debatable, and we all fall into the trap of thinking that Slack and Teams will solve the decades-long issue of constant attention switch.