Are tools like Slack and Microsoft Teams well-intentioned?
The promise of reducing the amount of communication that arrives at the user is at risk, when it comes to these two tools, I have used them extensively in my last jobs, and especially for Slack, you can see a cult-like following of users who defend the tools down to the last argument.
What I don’t like about Slack and Teams is that they try to “centralize” all things Communication and Sharing under the same tool. As if centralizing Communication wasn’t already a big challenge, this creates a UI that is complex in itself in order…